Job Details

Hilton Waikoloa Village is seeking a Counter Attendant (Part Time) at Shaka Cone. If you have the drive and passion in providing memorable experiences for the guests, this is the position for you! Join us and see why Hilton is ranked the best hospitality brand to work for!

A Counter Attendant is responsible for the service of food and beverage offered in the restaurant to include any take-out food and beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Classification: Part Time

Hilton Waikoloa Village is seeking a Counter Attendant (Part Time) at Shaka Cone. If you have the drive and passion in providing memorable experiences for the guests, this is the position for you! Join us and see why Hilton is ranked the best hospitality brand to work for!

A Counter Attendant is responsible for the service of food and beverage offered in the restaurant to include any take-out food and beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Classification: Part Time

Schedule: 8am-7pm availability required. Shifts vary based on season. Weekdays, weekends and holidays required.

Wage: $21.34 -$23.71 per hour

What will I be doing?

A Counter Attendant is responsible for the service of food and beverage offered in the restaurant to include any take-out food and beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Set up workstation before shift, properly organized, ensuring that all surfaces and equipment are clean. Maintain stock and cleanliness of stations for all meal period with necessary equipment including silverware and condiments.
• Greet the guests in a friendly and courteous manner as they approach the counter. Suggestively sell additional items to improve check average. Input into the point of sale computer and inform the kitchen of the particulars in the order being placed.
• Fill the food and beverage orders immediately, in the order they are received. Each item should be prepared using proper sanitary procedures and make to look attractive and appealing to the eye. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Present the check to guest immediately, close out check and follow proper bank out procedures.
• Clean and wipe down all tables after each guest use. Transport all dirty tableware from the dining room to dishwashing area for proper cleaning.
• Break down workstation at the end of the shift, properly storing all food items and equipment, thoroughly cleaning all surfaces and equipment.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Low-cost Medical Insurance coverage - only $40 a month for you and your family. Work only 65 hours in the month to be eligible.
• Vision, dental, life and disability insurance
• Mental Health Resources
• Paid Vacation Time - accrue up to 40 hours of vacation in your first year.
• Sick Time - earn 1 hour of sick time for every 30 hours you work
• Holiday Pay
• Go Hilton travel discount program: 100 nights of discounted travel per calendar year
• Matching 401(k)
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Access to your pay when you need it through DailyPay