Job Details

Are you ready to link your passion with a purpose? At NantHealth, we build technology that simplifies healthcare. We manage the data and decisions that help the healthcare industry deliver better patient care. NantHealth's products target specific pain points that inhibit healthcare from reachingits full potential. Our payer-provider collaboration solutions increase operational efficiency, unlock savings, and enhance communications. Our treatment plan validation capabilities help payers better manage costs for oncology and autoimmune conditions. We're seeking innovative thinkers who love doing meaningful work. If you're looking to bring your skills and expertise to a growing technology company, it's time for you to join us!

To ensure we can provide the best in healthcare tech, we focus on building the best team. Through holding true to our core values - clarity, empathy, collaboration, integrity, a sense of community, and a pioneering approach - we are creating a vibrant culture where ideas can blossom, people can thrive, and success can flourish.

We are seeking a skilled Senior Systems Analyst to manage and optimize key business applications across NantHealth including JIRA, Salesforce, and NetSuite. In this role, you will partner with stakeholders to gather requirements and implement solutions to ensure seamless system performance. As the subject matter expert, you will also provide training for end users, develop documentation, and offer guidance to maximize adoption and efficiency across the organization.

Responsibilities

• Manage and maintain configurations, workflows, permissions, and integrations for JIRA, Salesforce, NetSuite, and other similar applications
• Collects stakeholder requirements and designs / implements solutions that can be solved through declarative means or coordinates with developers on more complex solutions
• Train and provide guidance on the use of systems within the team and to end users across the company
• Lead or support application-related projects, including new implementations, migrations, and integrations
• Monitor system performance and troubleshoot issues to ensure optimal uptime and user experience
• Document system configurations, workflows, and procedures
• Serve as a subject matter expert for supported platforms

Education & Experience Requirements

• 5+ years experience required with a Bachelor's degree or equivalent
• Professional certifications including Salesforce, NetSuite, or Atlassian administration (preferred)

Required Knowledge, Skills, and Abilities

• Responsible for making process improvements
• Ability to solve, multiple difficult problems
• Provides strong experience and analysis to problem solving
• Works independently under limited supervision
• May be responsible for entire projects or process within job area
• Provides significant impact on job area results
• Works to achieve operational targets within job area
• Influences others regarding, policies practices and procedures
• Communicates with parties within and outside of functional area
• Communicates with external customers, vendors, etc.
• Communicates matters that are difficult / complex and require notable explanation or interpretation
  
• Influences parties within and outside job area at an operational level regarding policies, practices and procedures
• Manages interactions with internal and external contacts, including job area management members; can field semi-difficult questions related to job area

The salary range for applicable US-based applicants to this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location.

• $90,700 - $126,000 base salary.

We value each of our employee's total wellness. From robust medical, dental, and vision insurance, to financial planning assistance, to physical and mental wellness discounts, including an optional annual subscription to the Headspace app and unlimited access to our online learning platform, we understand that our company succeeds when our employees succeed as individuals.

Additional notable benefits

• Paid Time Off (hourly) / Flex Time Off (salaried) programs for Full Time employees
• Growth and Development opportunities
• 401(k), including a 3% company match
• Paid Holidays
• Paid Parental Leave, including a flexible return-to-work program
• Employee Assistance Program
• Discounts on popular cell phone plan providers
• Life & Disability Insurance
• Travel Assistance
• Education Assistance Program
• And much more!

NantHealth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.