Job Details

Job Responsibilities

I. JOB SUMMARY/RESPONSIBILITIES:

Verifies patient identification, and updates electronic health record with patient's name, date of birth and chief complaint.

Performs and coordinates administrative and clerical support functions to facilitate delivery of effective and efficient patient care on the unit/department.

Fulfills duties of a PBX operator "after hours." Relays and expedites incoming, outgoing, and interoffice calls for the department and hospital. Functions as the communication center for security, team leaders, supervisors, physicians, and plays a key role in emergency response communications.

II. TYPICAL PHYSICAL DEMANDS:

Seeing, hearing, speaking, finger dexterity.

Continuous: stooping/bending; reaching above, at, and below shoulder level.

Frequent: lifting and carrying weight up to 15 pounds, standing, sitting.

Occasional: walking, lifting usual weight up to 50 pounds.

III. TYPICAL WORKING CONDITIONS:

Not substantially subjected to adverse environmental conditions.

May be exposed to unpleasant elements (accidents, injuries, and illnesses). Contact with patients under a wide variety of circumstances.

IV. MINIMUM QUALIFICATIONS:

A. EDUCATION/CERTIFICATION AND LICENSURE:

High school diploma or equivalent.

Medical terminology certificate preferred.

B. EXPERIENCE:

Six (6) months experience as a ward clerk, unit secretary, patient registrar, or comparable healthcare position; OR successful completion of a medical terminology course with six (6) months of customer service or clerical experience.

Experience to demonstrate the following:

o Good verbal and written communication skills in English.

o Good interpersonal skills and telephone etiquette.

o Knowledge and skills in use of general office equipment.

o Ability to work under changing situations and interruptions.

o Ability to maintain highly sensitive, confidential material according to HIPPA Privacy Rule requirements.

Equal Opportunity Employer/Disability/Vet