Job Details

Overview

Employer Industry: IT Services and Consulting

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

What to Expect (Job Responsibilities)

• Respond to customer inquiries via telephone or email, providing high-quality service to Annuity customers
• Research and respond to questions regarding policy provisions, application discrepancies, and processing delays
• Educate Financial Service Representatives on market requirements and annuity products
• Efficiently process transactions and track responses to ensure timely completion
• Maintain professionalism while exercising strong verbal and interpersonal skills during customer interactions

What is Required (Qualifications)

• High School diploma
• 1-2 years of customer service experience
• Must obtain FINRA Series 6 license within 90 days of hire
• Outstanding customer service skills and dedication to exceptional care
• Exceptional listening and analytical skills

How to Stand Out (Preferred Qualifications)

• Some college experience or a trade/professional certification
• Experience in the Insurance or Financial Services industry
• Prior Call Center experience is highly preferred
• Ability to quickly learn and develop functional knowledge of company products
• Strong computer/keyboard skills along with solid math and analytical skills

#ITServices #CustomerService #CareerOpportunity #CompetitivePay #InclusiveWorkplace

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."