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Field Specialist, Field Services Support

  2025-11-19     Ricoh Americas Corporation     Kailua Kona,HI  
Description:

Specializes in the servicing and repair of a core set of highly complex office products. - Manages territory, inventory and customer relationships. - As a specialist, provides 2nd level technical support to other technicians. - Achieves expected productivity levels associated with assigned workload and level of experience. - Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads. - Able to work under minimal supervision Demonstrates technical expertise and provides specialist services - Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of highly complex office products. - Demonstrates required digital competencies associated with assigned products and level assignment. - Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices. - Com...Field Specialist, Field, Field Service, Service Manager, Support, Specialist, Manufacturing, Business Services


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