Job Details

Overview

We are seeking an Electronic Classroom Technician Support Specialist (Specialist IV) to provide immediate support for training operations in Pearl Harbor, HI. The selected candidate will ensure classroom systems and networks remain fully operational to support mission-critical training environments.

Responsibilities

• Ensure student training infrastructure is functional and available.
• Configure and manage Active Directory (AD) accounts.
• Provide customer support by resolving issues through system monitoring and performance management.
• Identify problem areas and propose opportunities for improvement within mission-critical networks.
• Analyze system metrics, interpret data, and communicate findings effectively.
• Manage users, systems, and computers in an enterprise network environment.

Years of Experience

Minimum of 3 years of relevant experience.

Minimum Qualifications

• Experience in Electronic Documentation, System Administration, Network Administration, and Database Administration.
• Ability to perform standard IT functions across assigned technology areas.
• Familiarity with connectivity, interoperability, operational readiness, and system compliance maintenance.
• Hands-on experience with system and hardware/software administration and integration.
• Skilled in routine maintenance tasks, including break/fix support, backup/recovery operations, and inventory or asset management.
• CompTIA Security+ or equivalent certification.

Security Clearance

Must possess an active or interim DoD Secret clearance.

Preferred Qualifications

• Bachelor's degree in Information Technology, Computer Science, Physical Science, Mathematics, or Graphic Design.
• Experience with multi-media systems support and COI (Community of Interest) network operations.
• Familiarity with local group policy management, file share, system, and account administration.
• Experience with configuration/change management and lifecycle support.
• Proficiency in workstation/server hardware installation, maintenance, and troubleshooting.
• Knowledge of system development, software maintenance, and cyber defense compliance.
• Ability to provide on-site service center support in a fast-paced environment.