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Required: 1. College degree or 3-4 years experience in a physician's office, payer agency, community agency or other health care environment 2. Valid drivers license 3. Previous customer service experience with exposure to claims and benefits interpretation and provider networking 4. Knowledge of medical coding 5. Knowledge of HEDIS and Star Ratings 6. Computer experience with Microsoft Word, Excel, Power Point and Outlook.

Desired: 1. Strong verbal and written communication skills with the ability to communicate (oral and written) effectively. 2. Strong project management skills. 3. Must be able to perform presentations for small and large audiences in person and remotely. 4. Organizational skills with the ability to handle multiple tasks and/or projects at one time. 5. Customer service skills with the ability to interact professionally and effectively with providers, and staff. 6. Time management skills with the ability to prioritize and schedule daily activities for the most efficient use of time. 7. Problem resolution skills. 8. Ability to work under little supervision and act as a team member.