Job Details

Billing & Accounting Analyst Oahu

Company: Hawaiian Electric Companies (Hawaiian Electric Company)

Location: Honolulu Oahu

Overview

Provides business analysis and system support related to operations and projects, including billing enhancements and ongoing system support for the Customer Information System (CIS). Responsible for ensuring Business Unit satisfaction with system functionality, support, enhancements, status updates, and training needs as required. Provides accurate and timely reporting and analyzes special or complex rate and billing situations.

Job Function

Provides business analysis and system support related to operations and projects, including billing enhancements as well as ongoing system support for the Customer Information System (CIS) and billing issue resolution.

Essential Functions

Billing and System Support

• Coordinates, monitors, and administers utility and non-utility billing function ensuring policies related to the billing function in the Customer Information System are in accordance with companys tariff.


• Monitors and coordinates monthly closing process ensuring accurate and timely recording of revenues.


• Develops and recommends policy direction for billing solutions that support company initiatives.


• Analyzes special or complex rate and billing situations and develops and maintains database and spreadsheet applications.


• Assists billing team with issues and problems and manages defects and new requirements.


• Investigates, analyzes, and resolves system application issues applying knowledge of application functionality and associated business processes.


• Investigates, tests, and implements new software technologies supporting continuous improvement of billing process.

Reporting

• Assists revenue management team with managing areas Sarbanes?Oxley (SOX) Reports and General Ledger Reconciliation.


• Coordinates audits with internal and external auditors and provides support and manages documentation for forecast and budget related matters.


• Compiles data for balancing, reconciliation, and reporting requirements and prepares and reviews monthly account reconciliations and journal entries.

Process Improvement

• Researches and analyzes current work practices and develops processes resulting in increased user effectiveness and cost containment.


• Works closely with ITS support team to develop recommended policies, guidelines, and procedures related to process improvement initiatives.


• Supports initiatives and projects in new technology, customer options and services, and/or process improvement that cross multiple organizations.


• Participates in process design activities and workshops.

Training and Documentation

• Researches, assembles, and coordinates training material and documents business and regulatory requirements.


• Assists in identifying specialized training needs and coordinates training sessions.


• Assists in training users by developing documentation of business policy and procedural changes.


• Serves as subject matter expert on internal controls and accounting issues and ensures documented procedures and controls are in compliance with SOX.


• Organizes, coordinates, maintains, and updates Customer Information System rate databases.


• Develops test data and performs tests of rate changes prior to implementation.

Special Projects

• Provides assistance with rate case testimonies, information requests, and other special projects as requested.


• Participates in company emergency response activities as assigned.

Basic Qualifications

Knowledge Requirements

• Thorough knowledge of electric utility and non-utility billing, forecasting, budgeting methods and systems.


• Working knowledge of other SAP modules and functionality related to billing and revenue reporting.


• Working knowledge of MDMS as it relates to billing and revenue reporting.


• Working knowledge and proper interpretation of companys tariff and rates, rules and regulations and collective bargaining agreement.


• Working knowledge of personal computers and mainframe systems and proficiency in PC software programs.


• Working knowledge of Customer Billing and Financial systems.


• Bachelors degree in Accounting, Finance, Business or related discipline preferred.

Skills Requirements

• Excellent written, oral, and listening communication skills.


• Demonstrated effective presentation skills.


• Teamwork and collaboration across functional areas.


• Good judgment in handling confidential and sensitive information.


• Analytical and computational skills for forecasting.


• Innovative and creative problem-solving skills.


• Ability to maintain accuracy and confidentiality in fast paced environment.


• Leadership, flexibility and influence.


• Strong commitment to teamwork and customer service.

Experience Requirements

• Several years (35) of experience in billing and rate design.


• Several years (35) of experience in accounting, budgeting/forecasting, finance.

Job Details

Number of Vacancies: 1

Hiring Range: $64,700.00 to $80,900.00

Applicant Certification

• Authorize the Hawaiian Electric Companies to confirm all statements contained in the application.


• Authorize and consent to share personal information for background investigations.


• Release, discharge, and hold harmless for liability disclaimer.


• Authorizes release and transfer of all personnel records to be maintained by the hiring company.


• Authorize, direct, and consent to conduct investigations into candidates' background.

EEO Statement

Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) ###-####.