Job Details

The Systemcenter is a local, family-owned, best-in-class commercial furniture and high-density storage dealership with over 44 years of serving the communities of Hawaii. We provide sales, design, project management, and installation services. As an authorized dealer of Haworth, KI, Spacesaver, and many more, we have grown to serve customers throughout the Pacific Rim. Truly a local company with a global presence. We are rooted in the belief that our people and Ohana are our greatest assets. The strength of our company lies within the investment we make in our team members.

Job Overview

Responsible for leading and coordinating the installation team on a project level from start to finish. Responsible for on-site customer communication and service, as well as maintaining the Systemcenter brand integrity.

Key Responsibilities

1. Manage customer relations and communication effectively.


2. Manage installation team on-site, including final equipment checks, coordinating with Project Manager or Installation Manager, completing all installation details, check-in/out with customer representatives, and post-job communication.


3. Maintain professionalism on and off the customer site for yourself and technicians.


4. Demonstrate excellent problem-solving and installation sequencing skills.


5. Read and interpret floor plans.


6. Exhibit responsibility, honesty, high character, thoroughness, and attention to detail.


7. Perform duties of Installation Technician I & II as needed.


8. Manage full project responsibilities, including technical knowledge, training, and customer service.


9. Move and install furniture and systems, including disassembly, reconfiguration, and assembly of modular and systems furniture.


10. Identify and repair existing furniture damage.


11. Complete special projects and other assigned duties.


12. Represent the company professionally on-site with customers.


13. Be punctual and ready to work when scheduled.


14. Communicate respectfully and professionally with co-workers and managers.

Qualifications

1. Pass background checks and drug screening.


2. Occasional out-of-town travel and overtime may be required.


3. Valid drivers license with a clean record; ability to drive company vehicles.


4. Excellent communication and customer service skills.


5. Mechanically inclined and interested in assembly and building.


6. Ability to work independently with limited supervision.


7. Ability to lift 50 lbs.

Characteristics

1. Integrity


2. Initiative


3. Pride in work


4. Team-oriented


5. Coachable with a desire to learn


6. Success-minded


7. Customer-focused


8. Desire for professional development

Certifications and Capabilities

1. Finishing carpentry skills.


2. Extensive product knowledge (training provided by Systemcenter): furniture, industrial (SSC).


3. Manufacturer certifications (training provided by Systemcenter): diagnostic, service, installation.

Core Values

The Lead Technician must exemplify behaviors that support our core values: customer focus, honesty and integrity, teamwork, growth mindset, technological advancement, and a positive attitude.

Company Goal

Support the Systemcenter #1 goal: To be the #1 referral!

Application Process

Please email your resume for consideration.

The Systemcenter, Inc. is an Equal Opportunity Employer. We value diversity and seek applicants from all backgrounds.