Job Details

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

The Four Seasons Resort Hualalai is looking for an Assistant Director of Recreation. Candidates with a passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. As a member of the Pools team, the Assistant Director of Recreation works across disciplines to deliver an exceptional experience.

WHAT YOU'LL DO

• The Assistant Director position provides administrative, technical and analytical support to the Recreation management team under the supervision of the Director of Recreation. The Assistant Director contributes to the planning, organization and training necessary to achieve pool and beach objectives in sales, costs, employee retention, communication and awareness, guest service and satisfaction, food quality and compliance.
• Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and Assistant Managers in the Recreation Department to ensure that established cultural and core standards are met; daily activities and planning for operation.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Remain visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, residents, and group contacts.
• Describe and ensure quality of all food & beverage items, amenities, ingredients, and preparation methods.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments; conduct pre-shift meetings with staff.
• Observe physical condition of facilities and equipment and make recommendations for corrections and improvements
• Complete and provide performance evaluations for employees, providing constructive criticism and coaching as needed.
• Possess the ability to be creative and target trends that can be applied to the recreation operation.
• Work tirelessly to surprise and delight guests in order to create an exceptional and unparalleled guest experience.

WHAT TO BRING

• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
• One to two years previous experience in a Manager or Assistant Manager position.
• Successful candidate must possess legal work authorization in United States

JOIN OUR 'OHANA & ENJOY OUR AMAZING BENEFITS:

• Salary Range: $77,000 - $81,000
• An on-site Physical Therapist
• 24-hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Robust Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary 'Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:

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We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -