Job Details

Overview

Hitachi Rail Honolulu is looking for an enthusiastic self-motivated Head of Operations to work on the Honolulu Rail Project. The position is based in Pearl City, HI.

Accountabilities / Responsibilities

• Overall responsibility and accountability for the safe, efficient, and reliable Hitachi Rail Honolulu (HRH) rail transit service (Skyline).
• Develop and monitor the operations budget, including the annual budget and the multi-year project life budget.
• Calculate daily system service availability (SSA) and coordinate meetings with the Client to review and approve the SSA. The SSA is the primary factor in HRH's monthly cash flow.
• Provide recommendations and assist in the development of corrective actions to increase rail transit service efficiency and effectiveness.
• Provide leadership for operational personnel (approximately 135 employees, including supervisors and managers) and direct the operations department.
• Support ramp up activities and mobilization for future extension of the rail transit system (approximately 230 employees and supervisors/managers).
• Post jobs, interview, hire, and coach Managers for each operations department.
• Provide effective counsel and guidance to managers and conduct annual performance appraisals.
• Provide strategic direction as a member of the principal leadership in the HRH Operations and Maintenance (O&M) project.
• Ensure effective implementation of operating plans and schedules, including special events and extended hours of service.
• Ensure effective implementation of contingency plans and coordination between operational and maintenance departments to rectify train service problems and restore normal operations as soon as safely possible.
• Establish and enforce operating rules and regulations; assist in planning and development of policies and work instructions; ensure safety policy compliance and program enforcement, reviewing problems to determine the need for changes.
• Familiar with collective bargaining agreements (CBA) and participate in HRH management team activities for union contract edits and negotiations.
• Prepare and present oral and/or written reports and recommendations; prepare periodic reports to identify potential problems, trends, or other items of concern for the O&M Director's attention.
• Meet with the O&M Director regularly to provide updates on system performance, vacancy rate, hiring plans, and human resource issues within operations.
• Manage resources assigned to Operations to optimize utilization.
• Identify training needs for all Operation personnel and coordinate the implementation of effective training programs in coordination with the HRH O&M Training and Competency Manager.
• Maintain a required level of technical knowledge to oversee and contribute to resolving complex problems involving automatic train supervision (ATS), automatic train operations (ATO), and automatic train control (ATC).
• Establish procedures to ensure effective communication between operating, maintenance, safety, security, and support departments for the most efficient and safe rail service.
• Take over duties of the HRH O&M Deputy Director in case of their absence.

Qualifications & Experience

• Proven managerial experience in a rail transit operations department.
• 10 years of experience with 3-5 years in a rail transit managerial role in operations.
• Proficient in MS Office.
• Knowledge of ERP systems (e.g., SAP, Maximo), HiNext, ADP, Salesforce, and other corporate software.
• Experience with budget and cost estimation.
• Experience with rail transit operating procedures, work instructions, safety rules and regulations.
• Strong interpersonal skills with the ability to lead a large department, build teamwork, and maintain accountability.
• Excellent written and verbal communication skills.
• Ability to communicate effectively across multiple departments and organizational levels.

Education

Bachelor's in Engineering or equivalent technical experience.

PMP Certification (Project Management Professional) from PMI preferred.

Salary & Benefits

The salary range for this position is $123,000 - $184,500. Final pay is determined by experience, skillset, and location. Benefits include medical, dental, vision, disability, life and accident insurance, flexible spending accounts, retirement savings plan, and paid vacation. Flexible work arrangements and training opportunities are offered where applicable.

Additional Information

Hitachi Rail Honolulu has a zero tolerance drug and alcohol policy. Applicants may be required to undergo drug testing; safety-sensitive positions require testing in accordance with DOT and FTA regulations.

We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

For more information about Careers at Hitachi Rail, please note: Hitachi Rail Careers and LinkedIn pages are available through our official site. We look forward to your interest in joining Hitachi Rail.