Job Details

[Customer Service / Remote] - Anywhere in U.S. / $22 per hour - As a Customer Experience Coordinator at Ro, you will: Respond to member inquiries across email and internal platforms, and able to support inbound/outbound calls as requested; Help with member onboarding, product education, and general troubleshooting across our website and mobile app; Help troubleshoot issues with account management, shipments, and billing; Be the eyes and ears of the patient, alerting the development and fulfillment teams of any technical issues that could potentially impact the patient experience; Find creative, fun, and professional ways to deliver the best possible support for our patients...Hiring Immediately >>