[Customer Support / Remote] - Anywhere in U.S. / Up to $20 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Specialist at Local Crafts Group, you will: Support customers across multiple brands via phone, email, web forms, and live chat; Provide accurate, timely, and friendly responses; Use in-house systems to enter orders, update account details, track shipments, and explain return processes; Write clear, thoughtful email responses that reflect our brand voice; Collaborate with teammates and other departments to ensure smooth resolution of customer issues...Hiring Immediately >>