Job Details

Job Description

Job Location: Waikoloa
Compensation: $21/hour
Employment Type: Temp to Hire - Full Time
Work Schedule: 8 hours/day between 6:30AM-6:30PM, 5 days/week

You will support the Sales and Marketing departments by managing policies and qualifications while processing multiple offices by assigning agents with guests for the Timeshare company.

Key Responsibilities:

• Follows required script in greeting and seating guests and provides high level of customer service through warm welcome and guest satisfaction
• Verifies accuracy of invitation, as needed, to validate the qualified tour and verify individuals on the invitation
• Identifies and assigns the Sales Executive and Sales Leader per the rotation
• Handles incoming telephone calls and provides responses to inquiries
• Assists in the opening and closing of the Sales Gallery and model rooms, as needed. Ensuring the Sales Gallery and Model rooms are ready for the start of business
• Responsible for presentation as well as preparing and maintaining the kitchen, self-service, and guest seating areas
• Participates in required skills assessments for training and development
• Provides the Sales Executives with general information regarding the tour guest
• Responsible for issuing, logging, printing gifting receipts and gift vouchers
• Performs accurate and timely reporting of exception tour information processing to appropriate department
• Maintains and interprets tour rules and rotation to ensure consistency and integrity of process
• Additional duties assigned by Management, as needed, to further business objectives

• High school diploma or equivalent
• related experience
• Demonstrate excellent communication and interpersonal skills
• Maintain a professional appearance and demeanor
• Handle multiple tasks and assignments and demonstrate strong organizational skills in a fast-paced work environment
• Intermediate digital literacy - familiar with Microsoft Office Suite
• Full flexible schedule required including weekends and holidays