Job Details

Field Operations Coordinator

As the Field Operations Coordinator, you will support the front office with the management of our administrative/housekeeping operations, providing superior service to both our owners and guests.

Responsibilities:

• Help monitor the work of independently-contracted Housekeeping staff in rental units for cleanliness, compliance and consistency
• Promptly report/correct any inconsistencies/maintenance issues with speed and accuracy to ensure guest satisfaction
• Verify that accurate room status information is maintained and properly communicated
• Respond to guest problems quickly, efficiently, and courteously
• Relay information to appropriate personnel
• Log and deliver all messages, packages, and mail in a timely and professional manner
• Help manage office supply inventory, and ordering
• Operate all aspects of Front Office computer system
• Maintain an organized and comprehensive filing system
• Assist Field Manager with assigned operational tasks
• Uphold the Grand Welcome commitment to hospitality
• Perform other duties as requested by management