General information Job Title Airport Customer Service Agent- KOA/ AS FT Date Monday, July 28, 2025 Entity Unifi Aviation, LLC State Hawaii City Kailua-Kona Base Pay Rate: $ 18.00 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. shift Requirements and Description
Summary
Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
Responsibilities
* Assists passengers with their baggage pick-up.
* Assists passengers to resolve issues with their delayed, lost, or damaged items.
* Utilizes computer software to track and catalog luggage.
* Handles customer interaction with class in an efficient, effective, and professional manner.
* Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
* Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Basic Qualifications
* Must be a local (in-state) resident.
* High School diploma or GED.
* Valid In-State Driver's License.
* Ability to pass a pre-employment drug screen.
* Ability to pass up to a 10-year background check.
* Must be at least 18 years of age.
* Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
* Must complete ramp and SIDA training to obtain airport authority identification security.
* Must be able to carry heavy items up and down jetway stairs.
* Must be able to be alert to moving vehicles or aircraft and use radio equipment.
Benefits
We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!
' Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.'
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