Job Details

Join to apply for the Director of Housekeeping role at Fairmont Orchid, Hawaii

6 days ago Be among the first 25 applicants

Join to apply for the Director of Housekeeping role at Fairmont Orchid, Hawaii

Get AI-powered advice on this job and more exclusive features.

Fairmont Orchid, Hawaii provided pay range

This range is provided by Fairmont Orchid, Hawaii. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $125,000.00/yr

Direct message the job poster from Fairmont Orchid, Hawaii

Assistant Director of Talent and Culture | HRIS Implementation Leader | Team Development Coach

Job Description

We are looking for a dynamic leader who is highly organized and capable of providing leadership, guidance and direction in achieving the hotel's vision and mission. Reporting to the Director of Rooms, the Director of Housekeeping is responsible for the overall cleanliness, maintenance and overall care of the hotel to include but not limited to public areas, guest rooms and heart of the house. The Director of Housekeeping is also responsible for the overall performance of the department as it relates to corporate and local objectives.

What you will be doing:

• Manage strategic planning and implementation of processes for housekeeping
• Act as key player in hotel's preventative maintenance program
• Support the team through employee recognition and celebrations
• See performance management through completion
• Maintain ownership awareness of the departmental operating budget
• Lead and coach the housekeeping team to deliver exceptional guest experiences and colleague satisfaction
• Foster positive interdepartmental relationships to create a seamless experience
• Ensure compliancy with department specific standards set by but not limited to Leading Quality Assurance, Fairmont Brand Standards, OSHA and LSOPs
• Ensure that all guest and colleague requests are handled in an efficient and professional manner
• Support company and hotel policies through active participation in EES, Health & Safety, RPS
• Create a safe working environment through best practices and enforcing policies
• Actively participate and ensure strong departmental representation in all hotel committees and activities
• Develop departmental goals and measurements resulting in guest, colleague, brand and ownership satisfaction
• Ongoing professional development, growth, and job satisfaction of all leaders and colleagues throughout the department
• Strong financial acumen as it relates to budget and labor management
• Actively participate in the recruitment and on-boarding of both permanent and temporary colleagues
• Ensure accuracy of monthly inventories in order to efficiently plan out supply orders
• Inspect all areas of the hotel and action concerns accordingly
• Make certain that all instruction given in site alerts and group resumes are successfully carried out
• Ensure that all guest concerns are resolved to full satisfaction
• Guarantee accuracy in payroll, including incentives and gratuities

Qualifications

Your experience and skills include:

• 5+ years' experience in Housekeeping with a broad operational knowledge and a minimum 3 – 5 years in a senior leadership role is essential
• Capable of managing a multitude of tasks and colleagues professionally
• Proven ability to manage large teams in excess of 100 colleagues
• Experience with managing within a unionized environment
• Ability to analyze data and trends and create strategies for improvement
• Familiarity with OPERA (PMS), REX, and Birch Street

Additional information

Salary Range: $100K - $125K USD

Visa Requirements: Applicants must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #LI-KK2

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Hospitality and Hotels and Motels

Referrals increase your chances of interviewing at Fairmont Orchid, Hawaii by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Get notified when a new job is posted.

Sign in to set job alerts for “Director of Housekeeping” roles.

Hawaii, United States $65,000.00-$67,000.00 2 weeks ago

Kailua-Kona, HI $85,000.00-$90,000.00 6 days ago

Waianae, HI $68,000.00-$72,000.00 1 week ago

Director of Maintenance and Housekeeping - Full Time (Moanalua)

HOUSEKEEPING SUITE ATTENDANT (FULL-TIME)

HOUSEKEEPING SUITE ATTENDANT (PART-TIME)

Maintenance Assistant - Full Time & Part Time (Mililani)

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.