Job Details

Job Description Summary

Review customer needs and prepare documents to facilitate business-to-business sales.

Job Description

25% Travel Expectation: On average about 12-14 weeks per year throughout the United States (including Alaska, Hawaii, Guam, and Puerto Rico).

The Transition Consultant plays a critical role in supporting financial advisors as they transition into the firm. Acting as a primary point of contact, the consultant ensures a seamless onboarding experience by coordinating all aspects of the transition process. This role requires strong project management skills, a deep understanding of financial services operations, and a client-focused mindset to deliver a smooth and efficient transition that minimizes disruption and accelerates productivity for new advisors.

Responsibilities:

• Provide specialist advice on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others.
• Analyze specific problems and issues to find the best solutions, which could be technical or professional in nature.
• Advise on designing new processes and systems that meet professional standards.
• Work on complex administrative processes and databases to develop and test administrative procedures aligned with organizational needs.
• Edit documents in line with organizational style guidelines and prepare information for publication.
• Manage partnering relationships with internal clients, building effective working relationships and providing high-quality professional services to support business strategies.
• Act as first-line supervisor of a customer service team, helping to achieve targets such as productivity or turnaround times, and handle complex issues.
• Identify instances of noncompliance with policies, procedures, and relevant regulatory codes, reporting and escalating as appropriate.
• Develop personal capabilities through assessment, training, coaching, and maintaining external professional accreditation where relevant.
• Stay updated on relevant technology, regulation, and industry best practices through ongoing education and industry engagement.

Skills:

• Apply comprehensive knowledge to act independently, guiding and training others in communication, data analysis, process design, and decision-making.
• Analyze data trends, interpret business needs, and contribute to business case creation and future state documentation.
• Conduct gap analysis, plan and organize activities, and develop policies aligned with organizational objectives.
• Communicate clearly and effectively, uncover client needs, and articulate the value of solutions.

Licenses/Certifications:

• SIE required (prior to start), with no exemption or grandfathering applicable.
• Series 7 License required or ability to obtain within 120 days.
• Series 63 or 66 License required or ability to obtain within 120 days.

Education: High School diploma (Required)

Work Experience: 3 to 6 years of general experience

Certifications: FINRA certifications including AG, GS, and Securities Industry Essentials Exam (SIE)

Travel: Less than 25%

Workstyle: Remote

Raymond James values diversity and encourages authentic self-expression. We are an equal opportunity employer committed to merit-based employment decisions.