Job Details

[Call Center / Remote] - Anywhere in U.S. / $50K+ per year / Medical, dental & vision / 401k / PTO - As a Customer Service Coordinator at Guidepoint, you will: Be responsible for scheduling bulk telephone consultations for client service teams; Manage multiple client organization requests and respond within a timely manner; Coordinate with advisors and clients to confirm telephone consultations; Leave messages and follow up with Advisors to expedite scheduling projects; Maintain an updated status of client telephone consultations; Qualify Advisors via questionnaire to confirm if they are appropriate for consultations; Follow multiple work streams to help Project Managers organize client requests and track progress on projects...Hiring Immediately >>