Job Details

Patient Services Rep 2 - Registration - ONSITE Hawaii

Apply locations: HI-Client Site

Type: Full time | Posted: 30+ Days Ago | Job Requisition ID: JR102248

About Us:

Our purpose is to help clients exceed their financial health goals. Our scalable solutions and clinical expertise address programmatic needs across the reimbursement cycle. We leverage leading technology to enable analytics-driven solutions and accountability in achieving goals.

We build long-term careers by investing in YOU. We aim to create an environment fostering your professional development and personal growth, because your success is our success.

Job Summary:

The onsite Patient Access Registration Rep II handles patient registration and scheduling for hospital and physician services. Flexibility to learn complex hospital systems and communicate effectively with patients, healthcare providers, and physician offices is essential. The role involves ensuring complete and accurate information collection, interacting with patients, payers, providers, and clients according to guidelines, and contributing to process improvements and reporting.

This position requires working a schedule that supports a 24/7 operation and making compliant decisions regarding HIPAA and FCC regulations independently.

Note: This is a 100% onsite position in Kona, Hawaii (local candidates only).

Essential Duties and Responsibilities:

The following duties are typical but not exhaustive. Specific responsibilities may be outlined in individual performance objectives.

Access Registration Tasks:

• Complete patient registration, including post-clinical triage, verifying health plan coverage
• Accurately document patient demographics and insurance information
• Support insurance verification and authorization functions
• Follow up with patients, physician offices, and payers regarding eligibility and authorizations
• Schedule patients for services as per department guidelines

Physical Demands:

Reasonable accommodations can be provided. Regular use of eye-hand coordination and manual dexterity is required for operating office equipment. Work involves prolonged computer use and handling interruptions. Occasionally, lifting up to 20 lbs may be necessary. Stress levels may increase during busy periods with multiple deadlines.