Job Details

If you currently have a job on campus, please use the internal job board.

Job Summary

Under general supervision of the Food Service Retail Manager, the Lead -Food Service Worker provides work direction, and performs duties in conjunction with Food Service Workers to ensure food is ready to be served to students and customers; maintains food service areas, facilities and equipment in clean and sanitary condition

Job Description

Supervision and Customer Service (45%)

• Train, provide leadership, and work direction to assigned Food Service substitutes and staff
• Assist the Food Services Manager in the coordination of the ordering, preparation, and selling of food at designated sites
• Organizes supplies, ensure sanitation, and performs other housekeeping duties for the entire service, in all areas of operation, dining room and dish room areas.
• Respond directly to all customer complaints and forward are resolved efficiently and immediately in a professional manner
• Maintain familiarity with the electronic point of sale (POS) system, including cash registers, scanners, and basic troubleshooting; Ensures that cashiers are trained proficiently and that all cashiers balance there till.
• Responsible for opening and closing the dining operation and are flexible to work nights, weekends and holidays as directed by the manager.

Management Assistance/Training/Other (55%)

• Assists in all areas of Food Services when needed or asked by Director or Managers
• Assist the manager and full-time supervisors to conduct Focus group meetings.
• Assists supervisor in training site employees and departmental substitutes in production service operations, safety, sanitation, cash handling, program compliance and departmental procedures
• Provides a positive and professional environment at all times.
• Maintains and enforces all university policies, regulations, and dress codes for employees and customers while within the facilities
• Keeps track of overtime hours and reports them to the Manager
• Reports to the Food Service Retail Manager and performs other job duties as directed.
• Must be able to navigate through basic computer programing functions.
• Helps with product movement, ordering, receiving, distributing, stocking and maintaining FIFO on all product and monitors pricing and retail pricing.
• During breaks, holidays or events help assist the Banyan Dining Hall & Catering as needed

Approximate starting hourly rate: $17.00 - $19.00. The wage offered could be above or below range based on education and experience as it relates to the job description

Physical Requirements

While performing the duties of this job, the employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.

As an educational institution affiliated with The Church of Jesus Christ of Latter-day Saints, BYU–Hawaii prefers to hire qualified members of the Church in good standing, as authorized under 41 C.F.R. § 60-1.5 (a)(6). To be eligible for employment, applicants who are members of the Church must hold and be worthy to hold a current temple recommend and receive a clearance from the Church's Ecclesiastical Clearance Office. Job applicants must be able to meet these conditions to advance through the hiring process successfully. An expired temple recommend will prevent consideration for hire.

*More information may be requested as you progress through the recruiting process.

#J-18808-Ljbffr