Job Details

Primary Purpose of Job

Responsible for design, implementation, and maintenance of a network infrastructure that supports the corporate technology strategy. Collaborates with other Technology groups to implement technology components supporting the organization's long-term needs. Provides support for assigned software and hardware through monitoring, troubleshooting, and issue resolution.

Major Job Accountabilities

1. Supports assigned network software and hardware by maintaining and monitoring status; performs troubleshooting, administration, and testing.
2. Performs technical analysis with sophisticated equipment to identify faulty hardware and systems; initiates repair or replacement actions.
3. Diagnoses and recommends solutions to resolve system troubles, business problems, and customer inquiries.
4. Designs, installs, configures, and supports data and voice-related hardware and software.
5. Updates and maintains network documentation.
6. Implements changes to network configurations during non-business hours as required.

Experience Required

• Two (2) years of work experience in Infrastructure Technology, including operational support.
• Two (2) years of work experience with enterprise networks.

Required Skills or Training

• Demonstrates sound knowledge of privacy and information security regulations.
• Able to prioritize multiple assignments and complete work within tight deadlines.
• Excellent verbal and written communication skills.

EOE, including disability/veterans

At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers, and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling 808-###-####, and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!