Job Details

PAY RANGE:

$17.75 - $20.25 Hourly

POSITION SUMMARY:

Responsible for providing a wide scope of customer services including membership & program sales and service, facility monitoring & cleaning, supporting the Healthy Lifestyles Center, and assisting members in reaching their health and wellness goals. Duties may vary throughout the year to support registration for school year or summer childcare programs, facilities maintenance projects, and programs & operations. Builds strong membership connections by establishing excellent name recognition and personalized service preferences. Reports directly to the Program Director and/or Senior Program Director.

QUALIFICATIONS:

• Must be able to complete a self-recorded video interview.
• At least 6 months documented customer service or health/fitness experience.
• High school diploma or equivalent preferred.
• Understanding of group work, program and staff development, management, and communication skills.
• Proficient in Microsoft Office.
• People-oriented, well-organized, and able to multitask.
• Previous customer service experience required.
• Knowledge of program fiscal management and cash handling preferred.
• Effective communication with diverse backgrounds.

Education & Training:

• Must be at least 18 years old.
• High school diploma or equivalent preferred.
• Ability to pass CPR, First Aid, AED, Child Abuse Prevention, and other mandatory trainings within required timeframes.
• TB test required.
• Must complete YMCA's mandatory training modules within the specified timeframe after hire.

WHY THE Y?:

• Free Y membership with employment.
• Referral bonuses for referring new hires.*
• Up to 60% discounts on Y programs, camps, preschool, childcare, and more for you and your family.

*See job opportunities page for full details.