Job Details

To provide operations and maintenance support for all Audio Video Multimedia (AVMM) and Knowledge Wall systems.

Primary Duties and Responsibilities:
• Maintain functionality of A/V systems (identify, troubleshoot, and resolve any failures).
• Assist on-site personnel with any A/V equipment issues and provide training to the same on operation of conference rooms or other equipment.
• Maintain detailed troubleshooting log of all failures and resolution activities.
• Maintain periodic maintenance and inspection (PMI) log.
• Provide issue/trouble resolution within one (1) week; or provide notification to Project Lead along with supporting documentation of progress for extended outages.
• Assist with maintenance of IA accreditation by running IA scans on equipment as required, performing IA mitigation as required based on scan results, and updating system software as required for IA purposes (ie. performing antivirus definition updates).
• Maintain accurate inventory lists of all A/V equipment and software; record serial numbers of new equipment and equipment that breaks and/or is replaced.
• Utilize, interpret, generate and share drawings, documentation and lessons learned from/with team members at the other sites in order to maintain and strengthen the enterprise
• Provide status reports and PMI log to supervisor on a monthly basis.

Required Qualifications:
• Bachelors degree and eight (8) years' experience in O&M of A/V equipment; years' experience may be substituted in lieu of degree
• Demonstrated proficiency in interpreting drawings, specifications, blueprints, and other related documents.
• Knowledgeable in the following fields within the past 5 years:
Install low voltage wiring and cable; solder and terminate connectors; wire equipment racks
Assembly of equipment/devices using the appropriate supports/mounts
Integration of audio and video teleconferencing systems
Cable termination (Fiber, copper, audio, etc.)
Analog, SDI and HD SDI signal processing and conversion


Required Training/Certifications include
- DoD 8570 compliance (must be met within 3 months of start date):
- CompTIA Security+ CE certification required

Desired Qualifications:

• Knowledgeable in the following fields: voice and video IP, video teleconferencing, Intelligence, Reconnaissance, and Surveillance operations
• Experience in operation and maintenance of A/V system and equipment.
• Evertz equipment configuration certification (desired)
• Crestron DMC-E Training certification (desired)
• Any Cisco certification
•CI Poly Clearance

Physical Requirements:
Must be able to Sit, Stand, Walk, Lift, Carrying, Grasping, Reaching, Stooping, Crawling, Color Determination, Near Acuity, Speaking, Listening, Sight, Use of Hands/Figure to handle/Feel
Travel: Local Travel Only

This position description is not intended as exhaustive of all responsibilities, skills, efforts or working conditions associated with this job. Management reserves the right to assign or reassign duties and responsibilities at any time.

About the company

Torch Technologies is a 100% employee-owned system engineering, applied science, modeling & simulation and information technology business.