Job Details

Senior Member Engagement & Communications Specialist

Join to apply for the Senior Member Engagement & Communications Specialist role at Ohana Health Plan.

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Oversee specific Member Engagement & Communications initiatives to improve member engagement and retention. Oversee and execute Communications initiatives related to regulations, operations, and/or health education, including project management, content development and execution, measurement, and reporting. Provide strategic solutions and direction to various initiatives while meeting compliance regulations and timelines.

• Oversee, develop and execute communication initiatives across creative/content development, regulatory reviews/approvals and distribution, ensuring key milestones and deliverables are achieved.
• Provide strategic solutions to business partners, health plans and vendors on various communication initiatives.
• Utilize a multi-channel communication approach including web, direct mail, email, text, etc.
• Oversee and execute initiatives with vendors and external partners on various communication projects and initiatives.
• Identify and leverage internal and external market data and research insights to help develop communications and engagement opportunities.
• Oversee and continuously evaluate work process and procedure, identifying opportunities for improvement.
• Identify opportunities to build internal and external business relationships to help build strategic communication initiatives.

Education/Experience: Bachelor's degree or equivalent in Communications, Marketing, or Consumer Experience, or related area. 5+ years of related experience in Communications, Marketing, or Consumer Experience.

Pay Range: $68,700.00 - $123,700.00 per year.

Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Hospitals and Health Care and Insurance