Job Details

Business Solutions Manager - Personal Lines Underwriting

We are Farmers!

We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award-winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business – it's our culture!

Workplace: Hybrid/Remote

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

Partners with business teams to design and implement complex data and analytics-centric and value-added systems and solutions that enable business outcomes. Projects are complex. Performs work independently or with minimal guidance, depending on task complexity. Responsible for moderately influencing data and analytic strategy, development and implementation of low to moderately complex data and analytic products to drive business decisions, customer/agent experience, profitability and growth. Reviews and approves low to moderate complexity initiatives related to data and analytic efforts. Oversees the ongoing support, maintenance and modification of existing moderately complex data products or solutions. This position is responsible for bringing innovative ideas in Data & Analytics to Business leadership that may be domain specific or functional in nature with a proven level of implementation individually.

Essential Job Functions

• Develops complex value-based analytics solutions for quality, business process functionality, or other strategic/data/analytic initiatives that are complex in nature.
• Collaborates with cross-functional teams to identify and establish analytics requirements.
• Creates detailed documentation and business plans that address stakeholder needs.
• Liaises between IT, data science/R&D teams and Product Management for analytics models and data solutions.
• Develops and implements complex enterprise-wide data integration strategies that utilize various data-marts and data warehouse applications to enhance reporting.
• Continuously works across departments with a variety of stakeholders to develop and execute project plans, improve data platforms, dashboards, and reports to meet emerging and changing business demands and guidelines.
• Consults with minimal guidance on UAT, technical specifications, strategic planning, contract design, technical support, testing updates, and trainings.
• Manages data from multiple sources and uses project management skills to complete complex projects with minimal coaching and guidance.
• Transmits data and proactively works to ensure data quality.
• Troubleshoots data issues and devises creative and effective ways to avoid or mitigate issues.
• Uses advanced understanding of data elements, structures, standards typically involved in financial services transactions, reporting, and cloud-based data storage/sharing to adopt and apply standards in a way that satisfies and balances regulatory and compliance requirements with business needs.
• May manage a team of up to 2 individual contributors effectively.
• Learning skills in maintaining high levels of employee engagement.
• Supervises, guides, coaches, and manages the performance of direct reports.
• Delivers regular feedback and supports professional development.
• Relies on emerging skill in employee engagement to promote a high-performance culture where excellence is standard and innovation is actively encouraged.
• Ability to craft strategic plans and translate those plans to action for individuals within span of control or indirect individuals across one to two business domains.
• Proven track record of strategic enablement.

Education Requirements

High School Diploma or equivalent required. Bachelors degree preferred.

Experience Requirements

5-7 years of related work experience required. Experience in insurance industry preferred.

Candidates with strong analytical skills, coding experience in SQL and/or Python, experience in Personal Lines insurance, and underwriting experience strongly preferred.

Compensation and Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Vision
• Health Savings and Flexible Spending Accounts

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.