Job Details

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Confirmations Representative at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. 

Where great benefits lead to a life fulfilled. 

• Competitive Pay 

• Medical/Dental/Vision/401K opportunities 

• Travel discounts 

• Credit Union Membership 

• Tuition Reimbursement 

• Professional Counseling & Family Support 

• Growth and Development Opportunities 
  

*Benefit eligibility will vary by position 

As a Confirmations Representative, a typical day will include:  

• Communicates via telephone calls (Outbound and potential inbound calls) with potential owners to reserve dates for preview package sales/tours, including explaining the opportunities available and answering questions.  

• Explain details and requirements related to attending a sales presentation to potential owners and verify that individuals meet eligibility requirements. 

• Encourage guests or callers to purchase or schedule preview package sales/tours.  

• Answer guest questions about property facilities/services. 

Guest Experience and Company Standards 

• Interact with colleagues and guests professionally and promptly. 

• Contribute to team goals. 

• Maintain confidentiality of proprietary materials and information.   

• Always follow company policies and safety procedures. 

To Become a Confirmations Representative at HVC:  

• Available to work various shifts, holidays, and both weekend days. 

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. 

• Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension. 

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  

• #ihvocc

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.