Job Details

Job Title: Information Specialist (100% Remote)
Duration: 12+ Months (Potential Extension)
Job Description:
Accurate and timely registration of adverse event and product quality report from initial receipt to data entry within required timeframes.
* Performing Quality Review of external provider's reconciliation tasks for Clinical and Post-marketing (Medical Information, Product Complaints and third-party vendor ) cases.
* Clearly and succinctly communicates information to customers verbally and in writing.
* Demonstrates a high level of customer service to both internal and external customers.
* Utilizes judgment skills to identify issues that impact the workflow.
* Uses rigorous logic and methods to solve difficult problems with effective solutions.
* Identifies gaps and areas that need improvement and communicates and/or implements recommendations/changes.
* Performing tasks outside one's own area of responsibility to help with departmental needs
* Effectively prioritizes and manages own time to complete assigned tasks.

Candidates must possess 3 to 5 years of experience or application/environment specific knowledge to perform tasks where large quantities of information, data or documents need to be maintained or manipulated in a structured database, filing system or associated reporting/holding format.

Experience/Skills:
6 months to 1 year of similar work experience.
o Excellent computer and keyboarding skills including Excel, PowerPoint, Word and Outlook (or equivalent email system).
o Prior experience and familiarity with computer databases.
o Superior attention to detail, quality, accuracy and timelines.
o Strong time management and prioritization skills; ability to multi-task.
o Strong adaptability to switching tasks to meet business needs.
o Strong customer service skills.
o Ability to work independently with minimal supervision as well the ability to work collaboratively and effectively within a team.
o Fast learner of technical and process skills/knowledge.
o Effective verbal and written skills.
o Medical terminology knowledge preferred.
o Prior experience in a regulatory/medical setting preferred.

INTAKE NOTES:
What are the top 3-5 skills, experience or education required for this position:

1. Ability to work independently with minimal supervision as well the ability to work collaboratively and effectively within a team
2. Prior experience in a regulatory/medical setting preferred
3. Strong time management and prioritization skills; ability to multi-task.
4. Superior attention to detail, quality, accuracy and timelines