[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at HPI, you will: Provide exceptional customer service and support to clients via phone, email, and live chat; Troubleshoot and resolve customer inquiries and issues in a timely and professional manner; Maintain a thorough understanding of company products, services, and policies; Accurately document customer interactions and transactions in the company database; Follow up with customers to ensure satisfaction and provide additional assistance as needed; Collaborate with team members to improve processes and enhance the customer experience...Hiring Immediately >>