Job Details

Title: Technical Support Location: Houston TX 77032 Duration: Contract to hire Compensation: $30 - $33hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the US 100% On-Site 10 years IT Support Monday to Friday - 7:00 am – 4:00 pm (rotating schedule after initial period 2 years of experience directly supporting executive or high-level clients The Executive IT Support Specialist provides dedicated, proactive, and responsive technical support to the C-suite and senior leadership team. This role is pivotal in ensuring seamless technology experiences for executives, allowing them to operate at peak productivity with minimal technical disruptions. This role is designed for IT professionals who have a high tolerance for pressure, a proactive mindset, and a high level of professionalism to support the technology needs of corporate leadership. Key Responsibilities: White Glove IT Support: Provide white-glove technical support to executive leadership, ensuring timely and effective resolution of hardware, software, and network issues. Equipment Management: Set up, maintain, and troubleshoot a range of devices (e.g., laptops, mobile phones, tablets, desktops, video conferencing tools) tailored to executives' specific requirements. Security Compliance: Enforce security protocols and monitor devices for compliance, ensuring the safeguarding of sensitive data and adherence to corporate cybersecurity policies. Collaboration with IT Teams: Coordinate with network, cybersecurity, and application support teams to resolve complex issues, leveraging team resources when necessary. Event and Presentation Setup: Oversee technical preparations for high-stakes meetings, presentations, board meetings, and other critical events, including AV setup, software configuration, and testing. Training & Guidance: Offer training to executives on best practices, new technologies, and security protocols to help them maximize their technology usage. Qualifications: Experience: 10 years in IT support, with at least 2 years of experience directly supporting executive or high-level clients in a corporate environment. Previous experience in a Fortune 500 or large corporate environment. Education: Relevant certifications (e.g., ITIL, CompTIA A, Microsoft, Apple Certified Support) are a plus. Technical Expertise: Proficient in Windows, mobile platforms, Office 365, AV equipment, and remote connectivity solutions like VPNs. Problem-Solving Skills: Ability to troubleshoot complex issues independently, with a high level of precision and attention to detail. Communication Skills: Excellent interpersonal and communication skills to work closely with executives, explaining technical issues in non-technical terms. Professionalism: Discretion, patience, and the ability to handle sensitive information with utmost confidentiality. Our benefits package includes: Comprehensive medical benefits Competitive pay, 401(k) Retirement plan …and much more About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. IND-TELECOM