We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millionsof travelers worldwide.
How You'll Shine:
The General Manager for Resort Operations provides leadership and is responsible for ensuring all relationships with our guests, owners, associates, vendors and board members are maintained positively and professionally. The General Manager's role is responsible for the financial stability of the resort and demonstrates the analytical ability to grasp data and determine its impact upon the resort. The General Manager is responsible for executing all initiatives paramount to attaining resort operations goals while maintaining all Wyndham Destinations service standards.
How You'll Make an Impact:
The General Manager is responsible for maintaining the overall operation of the resort; oversees operational departments and vendor operations, demonstrates an understanding of company goals and a passion to attain them, ensures their site meets/exceeds all standards by performing daily audits and inspections, executes the operations of all outlets including fitness center, owners lounge and activities. Identifies process improvements and best practices, ensures all compliance standards and audits are met, executes strategic goals, participates/facilitates committee and team projects. The General Manager maintains positive guest/owner/customer and associate relationships; embraces and exhibits the highest level of ethics and integrity consistent with Wyndham Destinations standards. Demonstrates an ability to motivate and communicate expectations with humility and respect, exercises the ability to attract and retain talent by engaging and showing a genuine passion to develop others, partners with support departments to ensure standards of conduct for associates as well as compliance, is a change agent for the company.
This role builds and maintains strong working knowledge of HOA relationships and partnerships; exhibits working knowledge of standards for HOA, understands governing statutes and board meeting procedures and ensures all contracts negotiated on behalf of the HOAs are presented in correct legal fashion and vetted prior to their implementation. Manages and supports all financial aspects of the resort; reviews and maintains monthly P&L reports, works with regional accounting partners to ensure compliance, manages and forecasts annual budgets for each department, reviews and responds to variances, ensures the site meets all audit standards.
What You'll Bring: