Job Details

Job Description:

Pay Range: $15hr - $20hr

Essential Functions:

• Verify enrollment status, make changes to membership records, research and resolve enrollment system discrepancies, process membership terminations, and other forms of enrollment events.
• Complete monthly reconciliation process and resolve discrepancies.
• 25% Coordinate with the Account Installation team as it pertains to member identification card process to ensure cards are not released until all enrollment updates are completed and audited.
• Coordinate with the Billing Technician to ensure that all group enrollments are processed prior to running the monthly bill.

Education Level:

• High School Diploma or GED.

Experience:

• less than one year experience in membership enrollment, member services, billing, claims operations, and/or data analysis.

Preferred Qualifications:

Knowledge, Skills and Abilities:

• Must be able to work effectively in a team environment.
• Must be able to adapt swiftly to multiple and rapidly changing priorities.
• Must be able to learn and comprehend details of client accounts, process flow diagrams, and health insurance enrollment software.
• Must be able to work effectively with large amounts of member enrollment data, paying close attention to detail upon entering data into the appropriate Client System.
• Must be able to use Microsoft Office, specifically Excel.