Job Details

** Banquet Captain - On-Call**

**Job Category****:** Banquet **Requisition Number****:** BANQU005564 Showing 1 location **Job Details**

**Description**

This person is responsible for a ensuring courteous, friendly and efficient food and beverage service to banquet clients consistent with the standards of Hilton Hotels and Resorts. Services and trains banquet staff and is responsible for the overall operation of the Banquet Department in the absence of the Banquet Manager. Create 100% guest satisfaction by providing "can do" attitude and consistently exceeds guest expectations.

The ideal candidate must:

* Be able to efficiently coordinate and direct banquet personnel.

* Ensures delivery of high quality banquet service.

* Is alert in identifying, anticipating and addressing customer needs

* Handles guest concerns and complaints promptly and tactfully.

* Works closely with the kitchen and ensures that Department of Health sanitation practices are followed.

* Provides team members with feedback on job performance.

Required:

* Minimum 2 years banquet wait help experience in a hotel or convention setting.

* High School graduate or GED.

* Relevant military experience in a comparable capacity.

* TB clearance

* Honolulu Liquor Card

* Ability to squat, lift, kneel, squat, stoop, reach and carry and transport trays weighing 35 lbs. through a crowded room on a continuous basis throughout a shift.

* Ability to lift tables/chairs up to 30 lbs.

* Push/pull up to 200 lbs.

* Continuous walking, standing for entire shift.

* Ability to speak and speak clearly on all communication devices.

* CPR and Standard First Aid Certification, preferred.

**Qualifications**

**Skills**

**Required**

**MICROS** *Advanced* **Microsoft Office** *Advanced* **Behaviors**

**Required**

**Enthusiastic****:** Shows intense and eager enjoyment and interest

**Team Player****:** Works well as a member of a group

**Leader****:** Inspires teammates to follow them

**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well

**:**

**Motivations**

**:**

**Education**

**Experience**

**Required**

**2 years:** Banquet Waithelp experience in a hotel or convention setting

**Licenses & Certifications**

**Required**

HI TB Clearance

HI Liquor License

**Preferred**

CPR

Food Handler

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)