Job Details

Our Field Service Technicians are the face of WillScot to our clients! We're looking for a technician who can deliver technical knowledge, customer service and professionalism too. This is a great role to join our business, use your existing skills, learn about our clients and business, and grow! Hard work, talent, and the will to succeed count at WillScot. We're seeking people passionate about their careers and excited to provide our customers with a level of service unmatched in our industry! The Field Service Technician provides outstanding customer service while troubleshooting and servicing our buildings in the field in a timely, cost-efficient manner. WHAT YOU'LL BE DOING: Conducting service calls related to HVAC, plumbing and carpentry within the branch territory Explaining repairs and services to customers courteously, over the phone and in-person Maintaining a safe working environment and practicing safe working habits including complying with client safety standards on-site. EDUCATION AND QUALIFICATIONS: High School diploma or GED required. Must have carpentry knowledge and experience. o Electrical, plumbing, and welding experience is helpful. o General contractor s license is preferred. A current valid license and good driving record required. Additional requirements if performing HVAC duties: o Knowledge and experience with HVAC equipment and appliances. Must hold appropriate licenses as required by law. Able to work independently in a fast-paced environment is a must. Some knowledge of computers is necessary. Good communications skills to interact with customers, salespeople, contractors, shop personnel and WillScot employees. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Responsibilities

• Conducting service calls related to HVAC, plumbing and carpentry within the branch territory
• Explaining repairs and services to customers courteously, over the phone and in-person
• Maintaining a safe working environment and practicing safe working habits including complying with client safety standards on-site
• Diagnosing mechanical issues and determining appropriate solutions
• Performing routine maintenance on buildings and equipment
• Ordering necessary parts and materials
• Completing service reports accurately and in a timely manner
• Coordinating with other technicians and service personnel as needed
• Providing technical support to customers as required
• Participating in training and development programs
• Complete service reports and accurately document all work performed.

Requirements

• Authorized to work in US
• Driver License
• Background Check
• Lift 50 lbs
• Weekdays
• High school diploma or GED
• Minimum Age 21
• Stand long periods
• 1-2 years
• Heating Ventilation Air Conditioning Certification (HVAC )

Benefits

• Health Insurance
• Paid Time Off
• Retirement Benefits