Job Details

Assistant Branch Manager Featured

  2021-05-03     Hawaii Law Enforcement FCU     1537 Young Street, 3rd Floor  

Responsible for assisting with the direction and administration of Branch operations. Ensures that established policies and procedures are followed. Oversees the provision of a full range of services to members and prospective members. Ensures that members are promptly and professionally served. Acts as Branch Manager as necessary.

  • Ensures that operations are conducted in accordance with established Credit Union policies, legal and regulatory requirements, and audit standards. Provides suggestions for improved effectiveness
  • Ensures Branch security. Assists with opening and closing the building in accordance with set hours.
  • Promotes Branch business development and seeks to broaden member base. Actively cross-sells Credit Union products and services
  • Completes required reports and records and ensures that Branch functions are properly documented.
  • Reviews and monitors the work of Branch personnel. Provides suggestions and support as necessary
  • Assists with staff training. Ensures that personnel are well trained in all phases of their respective jobs. Performs cross training as necessary
  • Ensures that members' requests and questions are promptly and courteously resolved. Answers members’ questions or refers appropriately
  • Ensures that the Credit Union's professional reputation is maintained


  • High school graduate or equivalent. College degree in Business Administration or related field preferred
  • Two to five years of related operations and supervisory experience required
  • Thorough knowledge of Credit Union products, services, and policies
  • Strong analytical, problem-solving and decision-making abilities
  • Commitment to integrity, policies, procedures, and regulatory requirements
  • Understanding of Teller/Member Service Representative functions
  • Good interpersonal and communication skills
  • Well organized
  • Detail oriented
  • Proficient in Microsoft Office applications
  • Adaptability, flexibility, and ability to work any branch hours and any of our locations, including weekends and some evenings

Do not contact this company in solicitation of any product or service.

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