Job Details

Assistant Branch Manager Featured

  2021-05-03     Hawaii Law Enforcement FCU     1537 Young Street, 3rd Floor  
Description:

Responsible for assisting with the direction and administration of Branch operations. Ensures that established policies and procedures are followed. Oversees the provision of a full range of services to members and prospective members. Ensures that members are promptly and professionally served. Acts as Branch Manager as necessary.

  • Ensures that operations are conducted in accordance with established Credit Union policies, legal and regulatory requirements, and audit standards. Provides suggestions for improved effectiveness
  • Ensures Branch security. Assists with opening and closing the building in accordance with set hours.
  • Promotes Branch business development and seeks to broaden member base. Actively cross-sells Credit Union products and services
  • Completes required reports and records and ensures that Branch functions are properly documented.
  • Reviews and monitors the work of Branch personnel. Provides suggestions and support as necessary
  • Assists with staff training. Ensures that personnel are well trained in all phases of their respective jobs. Performs cross training as necessary
  • Ensures that members' requests and questions are promptly and courteously resolved. Answers members’ questions or refers appropriately
  • Ensures that the Credit Union's professional reputation is maintained

QUALIFICATIONS

  • High school graduate or equivalent. College degree in Business Administration or related field preferred
  • Two to five years of related operations and supervisory experience required
  • Thorough knowledge of Credit Union products, services, and policies
  • Strong analytical, problem-solving and decision-making abilities
  • Commitment to integrity, policies, procedures, and regulatory requirements
  • Understanding of Teller/Member Service Representative functions
  • Good interpersonal and communication skills
  • Well organized
  • Detail oriented
  • Proficient in Microsoft Office applications
  • Adaptability, flexibility, and ability to work any branch hours and any of our locations, including weekends and some evenings


Do not contact this company in solicitation of any product or service.

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