Job Details

Business Intelligence Analyst (Remote)

General Information

Location: Cary, NC, Remote

Organization: WCG

Job Type: Full Time - Regular

Description and Requirements

ABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.

WHY WE LOVE WCG: At WCG, our employees are our most valuable asset and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health and to help them make the most of their future.

• Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts

• Employee Assistance Programs and additional work/life resources

• Referral Bonuses and Tuition Reimbursement

• Paid time off including holidays, vacation, and sick time

• Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement

The expected base salary range for this position is $64,350 to $100,00. This salary range may vary based on the candidate's qualifications, experience, skills, education, and geographic location.

JOB SUMMARY: The Business Intelligence Analyst supports the Finance and Commercial teams in enabling data-driven decision-making and optimizing business intelligence capabilities. This cross-functional position is responsible for generating actionable insights, improving reporting processes, and enhancing the organization's business intelligence infrastructure.

The role requires proficiency in NetSuite, Salesforce, and Power BI—including both dashboard design and data modeling—and the ability to manage and interpret large, complex datasets. The analyst will collaborate with stakeholders across finance, sales, and tech solutions to develop scalable solutions that advance business growth and operational efficiency.

ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.

• Conduct deep-dive analyses to uncover drivers of financial performance, customer behavior, and sales trends.

• Communicate analysis of findings, trends, and recommendations to Finance and Commercial stakeholders to influence improved decision-making.

• Partner with Finance and Commercial teams to identify reporting needs, KPIs and performance metrics.

• Design, build, and maintain interactive dashboards and reports in PowerBI to visualize trends, forecasts, and performance insights.

• Develop data models and ETL (Extract, Transform, Load) processes to consolidate information from NetSuite, Salesforce, and other internal systems.

• Ensure data integrity and consistency across systems by identifying discrepancies and driving resolution with relevant stakeholders.

• Support monthly and quarterly business reviews with accurate and timely reporting.

• Collaborate with Tech Solutions and data engineering team to enhance data infrastructure and automate data flows.

• Independently identify business needs and develop data-driven solutions.

• Document business requirements, data definitions, and reporting processes for transparency and scalability.

• Drive continuous improvement in data quality, reporting efficiency, and analytical tools.

• Attendance and punctuality are essential functions of the position.

• Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

EDUCATION REQUIREMENTS:

• Bachelor's degree in Business, Finance, Data Analytics, Information Systems, or related fields

CERTIFICATIONS/LICENSE/REGISTRATION REQUIREMENTS: None

QUALIFICATIONS/EXPERIENCE:

• Minimum of 5 years of experience in a Business Analyst, BI Analyst, or similar role

• Hands-on experience with NetSuite (financial data and reporting).

• Strong knowledge of Salesforce (CRM reporting, opportunity pipeline, and sales operations data)

• Proficiency in PowerBI, including data modeling (PowerQuery/M, DAX), report creation and performance optimization.

• Ability to interpret large, complex data sets across multiple platforms and convey findings to non-technical stakeholders.

• Solid understanding of financial and sales performance metrics

• Excellent communication and stakeholder management skills

• Exceptional Microsoft Office skills, especially Excel

• Familiarity with SQL and other data transformation tools is preferred.

• Experience integrating NetSuite and Salesforce data into BI tools is preferred.

SUPERVISORY RESPONSIBILITIES: None

TRAVEL REQUIREMENTS: 0% – 5%

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WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment based on merit and without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender expression, gender identity, age, marital status, family or parental status, disability, genetic information, citizenship, veteran status, or any other legally recognized basis or status protected by federal, state, or local law. WCG complies with the Vietnam Era Veterans' Readjustment Act and Section 503 of the Rehabilitation Act. We promote a "One WCG" culture where all are welcome, respected, valued, and empowered to make a difference every day to advance clinical research.